Lead Time: 7-10 days for UK-printed stock and 48 hours for plain stock. The rates for delivery to the UK mainland will be worked out by your account manager, and this depends on your quantity. Standard delivery means that goods will be dispatched within two working days though it is possible that the goods may arrive earlier, if the stock is available. All orders are sent using our reliable courier service. In certain circumstances we will also use a palletised delivery service depending on the size and weight of the products that you order. If you are unable to accept delivery within this time frame, please call our helpline to arrange an alternative delivery schedule.
We will endeavour to ship all orders received within three working days of approval. Orders are dispatched as one delivery once we have all items in stock. We can split orders, however this is at our discretion. All orders are sent using our reliable courier service. In certain circumstances we will also use a palletised delivery service depending on the size and weight of the products that you order. If you are unable to accept delivery within this time frame, please call us on +44(0)1726 75553 to arrange an alternative delivery schedule.
If your bag requires overseas printing (bespoke bags), your products will be printed overseas at our Sedex-approved factory in Kolkata, India. The lead time for bespoke bag production is approximately 12 weeks from artwork sign off. Orders may be received sooner however, due to unforeseen circumstances related to shipping (for example weather conditions) delays can sometimes occur. We will keep you updated throughout the entire delivery and pride ourselves on an excellent sea freight service with a 99% customer satisfaction record.
For urgent orders for bespoke bags, your products will be printed at our Sedex-approved factory in Kolkata, India. The lead time for this service is approximately 4-6 Weeks from artwork sign off. This is a great option if you are short on time, although not the best form of transportation with the environment in mind. It is also costly. We advise you to plan ahead and give us as much notice as possible to ensure a cheaper order for you and a more sustainable form of delivery like sea freight.
Want to know about pricing on these options? Go to our pricing page for more information. Please note that we don’t publish prices as each order is so varied but we are able to provide quotes quickly by phone or email.